Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Mangini

Joe Mangini

February 9, 2026

1  out of  5
rating by Joe Mangini
"State farm is by far the worst insurance company we have ever dealt with. My wifes policy was transferred twice after Bob King passed away (her original state farm representative) and is now with Brandon. The representative on the customer service line was rude to my wife, and the gentleman I talked to was too full of himself to actually help at all.

The policy somehow was changed from a $100 deductable to a $500 deductible without my wife's knowledge, and she was laughed at and told we would have to pay out of pocket to take her car to a BBB accredited facility.

With the amount of money we pay State farm every year between home owners policy and car insurance, and to be treated the way we have is absolutely unreal."
We responded:
"We appreciate your feedback and are sorry to hear that you had a bad experience with the claims representative you spoke to on the phone. Prior to your review, the only interaction you had with our office was when you called to file the claim and we transferred you. Claims are handled by a different department, which is separate from our local office, but once we learned of your situation, we personally reached out to your wife and had a supervisor in the claims department reach out within an hour to provide answers. This falls short of the experience we want for our customers, and we apologize for the frustration and any rude interactions you encountered.

I also want to clarify that our office did not change the deductible on your policy; it remains as it was originally written and we do not make changes without the policyholder's authorization.

Please feel free to contact our office directly with any additional questions or concerns, and we are keeping a close eye on your claim to ensure it is handled properly and in a timely manner, and resolved."
Profile photo of Melyndy Brown

Melyndy Brown

February 9, 2026

5  out of  5
rating by Melyndy Brown
"She was very knowledgeable and patient. Answers all questions and got me exactly what I needed"
We responded:
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing.

Brandon Brletich - State Farm Insurance Agent"
Profile photo of Helen Kremenchenko

Helen Kremenchenko

February 6, 2026

5  out of  5
rating by Helen Kremenchenko
"Anna is the best! I had a great experience working with her. She was extremely friendly, approachable, and easy to communicate with from the start. She responded promptly and made sure all of my questions were answered thoroughly.
She is very knowledgeable and explained everything clearly in a way that was easy to understand. What I appreciated most was how attentive and helpful she was — she really took the time to make sure I felt comfortable and confident every step of the way.
You can tell she genuinely cares about helping others and not just completing a task. Her professionalism, patience, and positive attitude made the entire process smooth and stress-free."
We responded:
"Thank you for your review and very kind words for Anna. We appreciate your trust in us, and are glad that we could help make your insurance decisions easy. We strive to give every customer a truly great experience! We’re here anytime you need anything!

"
Profile photo of Shanna Finley

Shanna Finley

January 26, 2026

5  out of  5
rating by Shanna Finley
"From start to finish Mrs. Bose has been such a tremendous talent in her career! I thank her for a phenomenal job she has done getting me reliable coverage as well as information about what I was receiving! Thank you so much"
We responded:
"Thank you for your amazing review of our office and your kind words for Bose! We appreciate your trust in our team and look forward to continuing to serve you. – Brandon Brletich - State Farm Insurance Agent"
Profile photo of Yazan Abuasbeh

Yazan Abuasbeh

December 19, 2025

5  out of  5
rating by Yazan Abuasbeh
"She was so helpful and kind"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Detra Mincey

Detra Mincey

December 10, 2025

5  out of  5
rating by Detra Mincey
"Bose did a wonderful job, she truly helped me get what I needed for my truck. Happy to work with her again."
We responded:
"Thank you for taking the time to share your thoughts, and your kind words for Bose! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of yura kovalchyk

yura kovalchyk

October 9, 2025

5  out of  5
rating by yura kovalchyk
"Anna helped me with my auto insurance and made everything simple and easy! I am very happy with the service I received"
We responded:
"Thank you for reviewing our State Farm office, and for your kind words for Anna! We’re thrilled to know you had a positive experience with us, and that we could make your insurance easy! We look forward to continuing to support your insurance needs."
Profile photo of Aparajita Bose

Aparajita Bose

October 9, 2025

5  out of  5
rating by Aparajita Bose
"Roxana is so helpful and nice, you want her by your side. She is a wealth of information backed by 40 years of Insurance background.. That means you are guaranteed the best service. 5 star for making you forget your worries, and genuinely make you feel like you are cared for."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
Profile photo of Kelly Bishop

Kelly Bishop

October 8, 2025

5  out of  5
rating by Kelly Bishop
"Bose is FANTASTIC!!! Helped me make my payment, set me up with auto pay and she’s just an amazing person to chat with. I’d give her 10 stars!!!!"
We responded:
"Thank you for your 5-star review and kind words for Bose! We are happy to be your good neighbor, and help with all of your insurance needs!"
Profile photo of Christena Rooks

Christena Rooks

October 2, 2025

5  out of  5
rating by Christena Rooks
"Aparajita Bose > at State Farm, was amazing. She understood what i needed and what was missing from my previous insurance company. She explained the importance of different insurance packages and bundles. Very informative. With purchasing auto and life insurance, I now have clarity knowing I'm fully covered 😌... My experience was satisfying. I'll refer everyone i know who needs the right coverage.
Thank you lovely lady,
your the bomb 💣"
We responded:
"We’re honored by your positive feedback, and we appreciate the kind words for Bose! We are so glad to hear that you feel comfortable and protected with the options we provided. We look forward to continuing to provide you & anyone you refer to our agency with great service!"
Profile photo of BriAnna

BriAnna

September 25, 2025

5  out of  5
rating by BriAnna
"I worked with Bose to get my auto policy started. She was very patient with me. Even when I had to reschedule the initial payment. I really appreciated that."
We responded:
"We’re thankful for your feedback, and your kind words for Bose! Our goal is to make insurance simple & easy - it’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Derrick Williams

Derrick Williams

August 22, 2025

5  out of  5
rating by Derrick Williams
"Really helpful . Really down to Earth Got me lower Rates I’m so excited to save money. 10/10 highly recommended"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Людмила Когуч

Людмила Когуч

August 19, 2025

5  out of  5
rating by Людмила Когуч
"Anna Tsiupyk! Дуже приємно працювати з Анею: вичерпна консультація, корисна рекомендація, все швидко і якісно. Дякую"
We responded:
"Вдячні за довіру та відгук!
Нам приємно, що ви залишилися задоволені нашим сервісом. Звертайтеся — завжди готові допомогти!
"
Profile photo of Volodymyr Marunchak

Volodymyr Marunchak

August 12, 2025

5  out of  5
rating by Volodymyr Marunchak
"Anna was helpful and provided great customer service for 3 insurance vehicle! Recommend!"
We responded:
"Thank you for reviewing our State Farm office and your kind words for Anna! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."
Profile photo of Eric Ramsey

Eric Ramsey

August 5, 2025

5  out of  5
rating by Eric Ramsey
"I had the great pleasure of speaking with Bose . I must say she deserves a raise or a huge bonus. Customer service support was off the charts. She explained everything thoroughly through and through. The process was smooth and easy! Great conversation felt like I was talking to a friend. The text message method was Golden I must admit it got my attention . Thanks again Bose for the experience and knowledge, definitely recommending anyone I know who needs or looking for insurance your way! Peace and blessings"
We responded:
"Thank you so much for your 5-star review, and your very kind, generous words for Bose. She is a valued part of the team, and what makes this agency GREAT! We're glad that things went smoothly and easily for you - my State Farm team and I are happy to be your good neighbor!"
Profile photo of Diane Bennett

Diane Bennett

July 31, 2025

5  out of  5
rating by Diane Bennett
"Especially professional, knowledgeable, kind, and efficient. I was sent my needed information within minutes. Thank you!"
We responded:
"We appreciate your review and kind words! We aim to provide quick, helpful service to make it easy for our customers, and are delighted to know you had a great experience with our State Farm office. Happy to help with anything you need!"
Profile photo of Jennifer

Jennifer

July 24, 2025

5  out of  5
rating by Jennifer
"Aparajita is the best!! Super helpful and responsive! 10/10 recommend!"
We responded:
"Thank you for your 5-star review, and your kind words for Aparajita! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kathy Kovacs

Kathy Kovacs

July 23, 2025

5  out of  5
rating by Kathy Kovacs
"Roxanne is so helpful and really cares about the customer. She is a keeper state farm!!!"
We responded:
"We’re thankful for your feedback and kind words for Roxana! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sergii Antoshchuk

Sergii Antoshchuk

July 3, 2025

5  out of  5
rating by Sergii Antoshchuk
"Very good and professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Benita Shepherd

Benita Shepherd

June 2, 2025

5  out of  5
rating by Benita Shepherd
"Ms. Bose handled everything for me in an efficient and professional manner. She was pleasant and knowledgeable. When I got my policy, she called me to make sure everything was as I wanted. Excellent agent!!"
We responded:
"Thank you for your 5-star review and your kind words for Bose. It’s our pleasure to assist you with your insurance needs. We look forward to being your good neighbor!"
Profile photo of Anand Dev Tiwari

Anand Dev Tiwari

May 30, 2025

5  out of  5
rating by Anand Dev Tiwari
"Aprajita Bose, really help me to chose my auto insurance and she help to cancel my previous insurance over the phone. She is very good what she do. She help me to set up my account, opted all the necessary option for best coverage and discount."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Bose; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ryan Parrish

Ryan Parrish

May 30, 2025

5  out of  5
rating by Ryan Parrish
"Bose was great! She worked around my schedule to help transition our home and auto policies to State Farm. The coverage is what we need and the price was too good to pass up. I’d recommend her to anyone looking for insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and that Bose could make it easy for you. If you ever need any assistance in the future, please don’t hesitate to reach out. "
Profile photo of James Apo

James Apo

May 13, 2025

5  out of  5
rating by James Apo
"She was very helpful and resourceful. She gave me one of the best deals Ive had."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Geneva Keller

Geneva Keller

May 6, 2025

5  out of  5
rating by Geneva Keller
"Bose and Brandon have been very helpful in helping me set up amazing deals with new insurance. Had a wonderful time meeting in person and getting to know who’d be protecting me. Totally recommend them!"
We responded:
"Thank you for your 5-star review, and your kind words for Bose! We appreciate the opportunity to meet and get to know you as well. The Brandon Brletich State Farm team is happy to be your good neighbor!"
Profile photo of Yvette Atkinson

Yvette Atkinson

May 5, 2025

5  out of  5
rating by Yvette Atkinson
"Mz. Boss helped me a great deal, explained to me in FULL detail everything that was offered with my policy and then some. She was very pleasant to speak with and in my opinion I think she is a great asset to the company! Thanks again Bose, sincerely
Yvette Atkinson 😊 p.s. She saved me a great deal of money!"
We responded:
"We’re thankful for your feedback, and your kind words about Bose! We pride ourselves on guiding our customers through the coverage options and helping personalize a plan that's right for them. We're glad we were able to save you a great deal of money as well! It’s our pleasure to assist you with your insurance needs - if there is anything else we can do to help, please let us know!"